Because our products are handmade daily, there are a few terms and conditions for catering to make sure that we have what you need, when you need it.

our Catering terms

24hrs advance notice is needed for catering orders:
- For super last-minute requests, please see us in store and we’ll help out if we can.
- Of course, you’re always welcome to purchase items directly from our display fridges in-store (for those instant-catering situations!).
Available times for products:
- Slices/brownies, pots 7.30am - 2.00pm.
- Wrap and baguettes 10.30am - 2.00pm.
- Warm bowls and Salads 10.30am - 2.00pm.
Unfortunately, we are unable to deliver between 12-1pm due to resourcing limitations.
We deliver to the nearby area as marked on the below map for $15:
- At checkout, please select the appropriate delivery option (select 2x deliveries only if you require morning tea & lunch delivered at separate times).
- Please advise the delivery breakdown & times in order notes if requesting more than one delivery.
- Or, you’re welcome to collect your order in-store for free.
Our minimum order size is $50;
Cancellation & rescheduling policy:
- We totally understand that things happen and plans can change; so if you need to cancel or reschedule your order, please advise us immediately including quoting your order number.
- Minimum 24hrs notice for cancellation or rescheduling requests (as we prepare our products daily, we start preparing orders early in the day).
- Cancellations requested with less than 24hrs notice are unfortunately unable to be refunded.
- Refund requests will be returned to you via the same method made during payment, minus the card processing fee which the card processor retains (2% for domestic cards, 3.5% for international cards).
Occasionally some products are unavailable at short notice due to supplier or seasonal issues:
- In these cases, we will attempt to contact you. Failing that, we’ll provide an alternative menu item of similar option;